Professional guidelines for ethical and effective volunteer service at the IUS Students' Psychological Counseling Center
These Rules and Regulations define the duties, limits of authority, confidentiality obligations, and professional conduct expected of volunteers serving at the SPCC. Volunteers support the Center's operations and student access to services in a safe, ethical, and professional manner.
These Rules and Regulations define the duties, limits of authority, confidentiality obligations, and professional conduct expected of volunteers serving at the SPCC. Volunteers support the Center's operations and student access to services in a safe, ethical, and professional manner.
Unless otherwise authorized in writing by the SPCC Manager, volunteers perform non-clinical administrative support, including:
No volunteer may undertake psychotherapy, counseling, testing, interpretation, treatment planning, or crisis intervention without prior written authorization from the SPCC Manager and direct supervision by an assigned clinician.
Any upgrade of tasks must be documented in writing.
Volunteers shall:
Key points:
If a student shares risk (self-harm, harm to others, abuse/neglect), the volunteer must immediately alert the supervising clinician and/or SPCC Manager. Volunteers must not attempt independent intervention.
Failure to follow these Rules, breaches of confidentiality, or unprofessional conduct may result in immediate termination of volunteer engagement.
Volunteers who complete their approved service in good standing shall receive an Attendance/Service Certificate upon verification of:
Certificates are issued by the SPCC Manager; the Center may withhold or revoke certificates in cases of non-compliance, misconduct, or falsified records. Certificates attest to service; they do not grant academic credit or professional licensure.
International University of Sarajevo. Best Private University of Bosnia and Hercegovina
